Patients

Billing FAQs

What do I need to bring to my appointment?
You will need 2 forms of ID to include a picture ID and a social security card and your insurance card.

What type of insurances do you accept?
We accept all major insurances to include Medicaid, Medicare, Anthem, Cigna, Blue Cross and Blue Shield, Aetna, and Southern Health.

Suppose my insurance isn’t listed above or on the website.
We will ask that you provide us with your insurance information prior to the visit for verification of benefits prior to the appointment ensure coverage.

What do you offer for anyone that is uninsured?
We offer a Sliding Fee program for all persons that are uninsured.

What is the Sliding Fee program and how do I qualify?
Sliding Fee program allows you to receive healthcare services at a reduced rate know as a copay. The copay is based on household income and the number dependents supported by the household income. You will need to bring in proof of income and dependent name, age, and social security number.

How much do I pay if I do not qualify for the Sliding Fee program?
The copay will be $140 for anyone that does not qualify for the Sliding Fee program.

Do I have to pay at the time of service?
Yes, all payments must be paid at the time of service. This includes insurance and sliding fee copays.

What happens if I am unable to pay the copay and I really need to be seen by the doctor?
A: If you are unable to pay at the time of service, you will receive triage services by the nursing team and potentially asked to reschedule your appointment.

If you are experiencing financial difficulties and are unable to pay for services, you will be referred to our Social Worker for a financial screening. Based on the outcome of the screening, you may qualify for financial assist.

What types of payments do you accept?
We accept cash, check, debit cards, and credit cards.